THE LITTLE PAW

A Touch Of Class

Payment Policy

At The Little Paw, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the terms and conditions surrounding the payment for products purchased on our website.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website:

  • Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Online Payment Platforms: You may also pay via trusted online payment services such as PayPal, Apple Pay, Google Pay, or other supported platforms UPI Platform.

2. Currency

All transactions are processed in [INR], and prices listed on our website are in the same currency unless otherwise stated.

3. Payment Authorization

  • All payments are subject to verification and authorization by the payment processor and your card-issuing bank or payment service provider. If for any reason your payment is declined or cannot be processed, we reserve the right to cancel or delay the order.
  • You are responsible for ensuring that the payment details you provide are accurate and valid. Any issues with payments due to incorrect or expired card information may result in delays in processing your order.

4. Security of Payments

We take the security of your payment details very seriously. To protect your information:

  • We use SSL encryption technology to secure your payment information during transmission.
  • Payment transactions are processed through third-party payment processors that comply with the highest security standards, such as PCI-DSS (Payment Card Industry Data Security Standard).
  • We do not store sensitive payment data such as credit card numbers on our servers.

5. Order Confirmation and Invoice

Once your payment has been successfully processed, you will receive an order confirmation email detailing the items purchased, total cost, and expected shipping times.

  • An official invoice will be sent to you along with the shipping confirmation. The invoice will include all applicable taxes, shipping charges, and any discounts applied.

6. Promotions, Discounts, and Coupons

  • Promotions and Discounts: From time to time, The Little Paw may offer promotional discounts, sales, or special offers. These will be clearly displayed on our website or in email communications.
  • Coupon Codes: If you have a valid coupon or discount code, it must be entered during checkout. Only one discount or promotion can be applied per order, unless otherwise specified.
  • Refunds on Discounted Items: If you return a discounted or promotional item, the refund will be based on the price you paid after any discounts were applied.

7. Failed or Refused Payments

If your payment is unsuccessful or rejected by your bank or payment service provider, we will inform you of the issue and may ask for an alternative payment method. We reserve the right to cancel orders where payment cannot be successfully processed.

8. Fraud Prevention

To protect both our customers and our business, we have strict fraud prevention measures in place. If we suspect any fraudulent activity, such as unauthorized use of your payment method, we may request additional verification or cancel the order.

9. Payment Disputes and Chargebacks

If you file a chargeback with your bank or credit card provider for a payment made to The Little Paw, we may investigate and, if necessary, provide proof of the transaction to your bank or card issuer. We will take all necessary actions to ensure that the payment dispute is resolved in a fair and timely manner.

  • Any fraudulent or unjustified chargebacks may result in the suspension of your account and further action being taken to recover the funds.

10. Payment Modifications and Cancellations

Once your payment has been processed and the order is confirmed, it is considered final. However, if you wish to modify or cancel your order before it has been shipped, please contact us as soon as possible. We will do our best to accommodate your request but cannot guarantee changes once an order has entered the processing or shipping stages.

11. Refunds

Refunds for returned or canceled orders will be processed back to the original payment method. Please refer to our Returns and Refund Policy for more information on how refunds are issued for defective or canceled items.